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Customer Comments

Spring Products Int'l Comments

Please take a few moments to respond to the following questionnaire.  Analysis of the information you provide will enable Spring Products International to be more responsive to your needs and provide SPI with valuable tools for improvement.  If you have any quesitons or would like to voice any concerns, please call our sales department at 936-825-3573 or email at [email protected]

When you call our company, is your overall phone experience handled in a professional manner? *




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When requesting a quote from SPI, did we respond to your requst promptly? *


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Was our pricing competitive?


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***If you answered no to the above question, what price range were you expecting?

Do you plan to place an order with SPI soon? *


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When you have received your orders in the past, was all the paper work correct and all certifications present when applicable?




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Did you receive your order in a timely manner or when promised?




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If you have a problem with a product or a service that we provide, is it handled in a professional and timely manner? *




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In your view, how does our company rate? *




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In your view, how does our new website rate? *




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What would you like to see on our new website that is not already present? *

Please tell us who completed this Customer Satisfaction Survey:

COMPANY NAME: *

CONTACT NAME:

PHONE #:

EMAIL:

FAX: *